A VA is a virtual assistant. Just like a PA, but as we are 'virtual', it means that we don't need to work in your office or in your home, we do all our work from our own location. A Virtual Assistant provides professional administrative assistance to clients remotely. A VA can be engaged for as long as you need, be it a few hours a week or for a specific time for a specific project. You decide how little or how often. Most clients will opt for a certain amount of fixed hours per week, and you can alter your VA’s time and tasks as you go – giving you the ability and flexibility to adjust your requirements to suit you and your business.

A VA provides remote assistance for all manner of things from business admin support, book keeping, marketing, social media, web design, process improvement, event management to personal concierge services. Ad Hoc VA provides business admin support, process improvement and lifestyle management/personal concierge services.

VA's are freelance, so that means you don't have to have them on your payroll, pay leave (sick, annual, maternity, parental etc), ACC levies, make Kiwisaver contributions or any other employment related responsibilities. You also don't have to provide any office space or equipment which greatly minimises your overheads. A VA can take care of all the things your business requires which you may not have the skills, time or resources for. Leaving you time to focus on what you do best, growing your business and customer satisfaction. Having a VA allows you to have a greater work life balance. See my blog posts for further insight on the benefits of having a VA. www.adhocva.co.nz/blog

Once you have given me your brief, you will be provided with a service agreement detailing the work that is to be carried out and the terms of service. This must be signed and returned to AdHoc VA before any work commences. However, there are no long-term contracts to commit to, you can cancel at any time with 30 day’s written notice.

It doesn't matter if you are in a different part of the country, or different part of the world, being a 'virtual' service means I can provide you with assistance regardless of where you are located.

Modern technology makes this easy so this can be either by phone, email, Zoom or secure online file sharing service such as DropBox, Microsoft 365 or Google Docs.

We can use a secure remote access web service to connect to a computer in another location. In order for a remote access connection to take place, both devices must be connected to the internet and a you provide me with a passcode to authenticate the connection.

There is a minimum service charge of 1 hour, then time is charged in 15 minute increments. See my Pricing page.

I use time tracking software and will send a report to you as and when agreed, or when you request one.

Simply purchase more hours. If you have purchased the casual hourly rate or a bundle of hours I will notify you in advance when they are about to be used up, giving you the option to either purchase a few more hours or another bundle.

The hours you require are to be purchased in advance. However, depending on the task, some work may be paid 50% up front and the other 50% upon completion. If any external resources or service providers are engaged such as caterers, venue hire, hotel, travel, confidential document shredding service, tradesmen, cleaners etc, you pay me for the time I have spent sourcing and engaging them, then you pay them directly for their service.

If you have purchased a bundle I require 30 days notice of cancellation. All remaining hours are to be used up within those 30 days.

No task is too small for Ad Hoc VA. I'm here to lend you a helping hand.

I do not provide these services myself, however, I can engage someone to do this for you. ​ I can however create business cards, flyers and posters and arrange for them to be printed. I can also create digital invitations and newsletters etc.

There is a confidentiality clause in the Service Agreement. A strict confidentiality code is adhered to at all times so no information will be divulged to any third party, in any way, without your prior and expressed written request for me to do so.